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T-Mobile resurrects the ‘truly unlimited’ data plan

Just when you thought unlimited wireless data plans were an endangered species, along comes T-Mobile to give the category a second lease on life. T-Mobile on Sept. 5 will begin offering what it calls...

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AT&T’s LTE network in Houston is having connection problems [Updated]

[Note: AT&T says this issue has been resolved. See the update below.] If you live in Houston and are considering buying an iPhone 5 for its zippy LTE cellular data connection, you may want to think...

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Decision time 2: Wanting Verizon, but choosing AT&T

With my decision made Thursday to stick with iOS and order an iPhone 5, I began thinking about my next step. As I wrote last month, I also considered changing carriers, jumping from AT&T to...

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Fast and furious: Life with LTE on an iPhone 5

One of the main reasons I wanted a new smartphone was to step up to LTE, the faster data connection offered by AT&T, Sprint and Verizon. I’ve been testing LTE on various review units since Verizon...

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Comcast lets you know about area outages–if you can see the Web

This morning, I awoke to an all-too-common tragedy of the 21st century: My home Internet connection was down. The lights on my Comcast DOCSIS 3.0 modem were not right – some that should be orange were...

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Living with the LTE bump in a data-capped world

From the moment I first tested it on early Verizon phones, I fell in love with LTE, the 4G mobile data technology being adopted by the cell phone industry. LTE, which stands for Long Term Evolution,...

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U-verse outage continues, affects ‘less than 1 percent’ of users [Updated]

[Update 1.24.2013: AT&T says the outage has been resolved for most customers; refunds will be offered.] [See Update 3.0 below: The outage was caused by a software upgrade that apparently went...

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AT&T says U-verse service is mostly restored, refunds on the way [Updated]

The outage that has affected some AT&T U-verse customers since late Monday is finally contained, according to a statement released by the company this morning. A few subscribers to its phone,...

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Uh, oh! Many bandwidth meters aren’t accurate

If you’re like the majority of Americans with broadband Internet access, you’re living under a data cap. Hopefully, your provider gives you a way to measure it with some kind of meter, such as the one...

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Content pirates, beware: ‘Six strikes’ plan launching

Five major Internet service providers, striking a deal with the music and movie industries, today will launch a  program in which they’ll first warn, and then penalize, suspected copyright infringers....

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Comcast doubles Internet speeds for many of its Houston customers [Updated]

Comcast has doubled the speeds for many of its customers today, a boost in bandwidth that won’t cost extra. Customers will see the increase as a result of improvements to the company’s network, Comcast...

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If you’re a Houston Comcast customer, how are your speeds today?

On Thursday, Comcast dramatically boosted upload and download speeds for most of its users in Houston. As I wrote, speeds doubled for many customers. Comcast is not charging extra for this increase at...

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AT&T still tops in LTE network speeds in Houston: PC Mag

In what's become an annual rite, PC Magazine has surveyed the network speeds of wireless broadband providers in 30 United States cities. Although the publication has tweaked its approach and metrics,...

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U.S. Net connection speeds are up, but our global ranking falls

Connection speeds in the U.S. increased 7.4 percent from the previous quarter to 8.6 Mbps. That's up a whopping 27 percent from the same period in 2012. But while we're gaining speed, other countries...

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How I saved big bucks on my phone & Internet bills – and you can, too! [Updated]

Done an audit of your communications costs lately? If you have not, you should. We looked at what we were paying for Comcast Internet service and found prices had changed. By bundling phone service,...

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Comcast buys Time Warner for $45 billion; Houston’s seen both providers

Houston's one of the few markets that has lived under both Comcast and Time Warner, which are merging in a $45.2 billion deal. Time Warner was one of four cable TV companies granted Houston service...

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Time Warner customers: Your data may get capped under Comcast

One thing Time Warner Cable Internet customers don't have to worry about is a limit on how much data they use each month. Most of the company's Internet service plans include unlimited data. But if...

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AT&T’s plan for gigabit Internet in Houston has big caveats

  You may have gotten excited on Monday when you saw AT&T’s announcement that it was considering bringing gigabit Internet service to 100 cities, with Houston being on the list. So far, the only...

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Back to the future: Data caps may return to Comcast within 5 years [Updated]

Two years ago, Comcast said it was out of the data cap business. But now, a top executive predicts the company will soon jump back in.

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Comcast is turning your Xfinity router into a public Wi-Fi hotspot [Updated]

Update: Comcast has turned on the first 50,000 residential hotspots. Original post: Some time on Tuesday afternoon, about 50,000 Comcast Internet customers in Houston will become part of a massive...

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